Privacy policy

In this data protection statement, we solely provide information about the customer register of the Johku ecommerce system of Lapin Metsäläinen Oy and its principles of data processing. We reserve the right to modify our privacy policy and this privacy policy statement from time to time. We therefore recommend reviewing our privacy policy regularly.


1. Holder of the register

Lapin Metsäläinen Oy
Metsäkolontie, 97760 Saariharju
+358 45 2 309 309
Business ID 3087468-1

2. Contact person for the register

Alexandra Paulomo
+358 45 2309 309


3. Name of the register

Customer register of Lapin Metsäläinen Oy webshop

4. Legal basis and purpose of processing personal data / purpose of the register

The legal basis for the processing of personal data in accordance with the general data protection regulation of the EU is an agreement that arises when a customer orders products and / or services from Lapin Metsäläinen Oy webshop. The purpose of the register is to enable online trading via Lapin Metsäläinen Oy webshop, such as the transmission of order information, billing information, payment confirmation information or processing information between Lapin Metsäläinen Oy and the customer. In addition, the register is kept to enable the contacts required by customer service, to maintain the customer relationship and for electronic marketing communications, by the customer's consent.

Lapin Metsäläinen Oy does not in any way store in its customer register orders placed for other merchants' products/services or related information.

The data is not used for automated decision making. The data can be used for profiling.

5. Data content of the register

  • First and last name
  • Address
  • Municipality
  • Country
  • Telephone number
  • Email address
  • Personal identity code (private billing customer)
  • Source page of the order
In addition, the following company data is also registered:
  • Name of the company
  • Business ID
  • E-invoice address
  • Broker ID
  • Reference
  • Logo

In addition, the customers are offered the opportunity to give other information deemed appropriate by them in a free-form manner in the field titled 'Additional information of the process'.

Data retention period

The information is stored as long as the user and Lapin Metsäläinen Oy have a valid mutual agreement and / or consent.

The data may be kept longer in so far as is necessary to fulfill the obligations imposed by the legislation in force, such as accounting and consumer trade responsibilities, and to demonstrate that they have been properly fulfilled.

6. Regular data sources

The data is collected using the electronic forms of the Johku ecommerce system. Customers enter the information in person when ordering services from the Johku webshop of Lapin Metsäläinen Oy.

7. Regular data handovers and data transfers outside the EU or the European Economic Area

The data will not be passed on separately and will solely remain with the holder of the register. The data may be technically handled outside the EU or the European Economic Area.

8. Registry Security Principles

The register shall be handled with due care and the data processed by the information systems shall be adequately protected. When registry information is stored on web servers, the physical and digital security of their hardware is adequately addressed. The holder of the register shall ensure that the data stored, as well as the access rights to the servers and other information critical to the security of personal data, are treated confidentially and solely by the employees who are in charge of them.

Electronically stored information

The register is located in the Johku service and the data manager is Aptual Commerce Oy. Complete registry information can be accessed solely by the holder of the register and the technical maintenance staff at Aptual Commerce Oy. Read more about the data protection principles of the Johku service:

Manual material

In principle, we avoid printing the data in the register as manual material. Should some of the data be printed from the register, the material will be kept in locked premises and only the holder of the register will have access to the material.

9. Right of inspection and exercise of the right of inspection

Every person in the register has the right to check the information stored in the register and to correct any incorrect or incomplete information. This right is automated by the Johku service maintained by Lapin Metsäläinen Oy in the following way:

The Johku service communicates to the user through My Johku application about the processing of his / her personal data in connection with the merchant's confirmation messages. The messages contain a link to My Johku service.

In My Johku service, the user can check the data stored on himself and make corrections if necessary. The service also has functionality that allows the user to download data in a structured format to transfer data from one system to another. My Johku service can be accessed at any time at

My Johku service also offers the possibility to terminate My Johku agreement and delete data from My Johku. If the user terminates the use of My Johku and terminates his contract with Johku, all automatic functionalities related to the management of his own data will cease. After the termination of the agreement, the user must manage his own information (review, correction, right to be forgotten, restriction, right to transfer from one system to another) in writing directly with Lapin Metsäläinen Oy. Lapin Metsäläinen Oy may, if necessary, ask the applicant to prove his or her identity. Lapin Metsäläinen Oy will respond to the written request within the time period provided for in the EU Data Protection Regulation (generally within one month).

My Johku service is available free of charge.

10. Other rights related to the processing of personal data

A person in the register has the right to request the removal of his or her personal data from the register (“right to be forgotten”). They also have other rights under the EU's general data protection regulation, such as restrictions on the processing of personal data in certain situations.

However, it is noteworthy that the information stored in the customer register of Lapin Metsäläinen Oy is always created when the customer buys products and / or services. In this case, Lapin Metsäläinen Oy is also bound by the obligations imposed by the accounting and tax legislation regarding the preservation of material.

Requests must be submitted in writing to the holder of the register. If necessary, the holder of the register may ask the applicant to prove his or her identity. The holder of the register will respond to the customer within the timeframe set out in the EU Data Protection Regulation (generally within one month).

13. Cookies

This website uses cookies. The site sends your browser a small file that is stored on your computer's hard drive. There are both (temporary) session ID cookies that close themselves when closing your web browser and permanent cookies that are stored on your computer's hard drive. The purpose of a cookie is to enhance the user experience on the website. If you are a registered user, the cookie also manages login and access to pages intended solely for registered users. Cookies can be used to track and view the user's interests and thereby affect the usability of the service. Web browsers generally accept cookies automatically. If necessary, you can disable the use of cookies in your browser settings, which will remove some of the functionality.

Advertising cookies can be used to help optimize the advertising experience for the service user. Some third-party vendors, including Google, may also use cookies or web beacons (a 1-pixel image file) to enhance the advertising experience.

The information collected through cookies and web beacons does not include the user's personal information. It does not allow online activities to be associated with a specific person.


Updated: 15.06.2020

We prefer high-quality and ecological domestic alternatives in our materials

Finnish design beds

We want to pamper our guests with luxurious nighttime sleep, so we have chosen Hilja beds by the Finnish family business MATRI. The beds have been handmade in their own factory using 100% natural materials. MATRI also has material safety at heart, which is why all of their products use only environmentally friendly, certified materials produced in Europe. This ensures an exceptionally clean, breathable and safe sleeping environment.

Horsehair futons

We want to pamper our guests with soothing sleep. The futon mattress gives the body proper support so that the muscles do not have to tense while sleeping. The perfectly breathable mattress is made only of pure natural materials. With horsehair, a very durable and airy layer can be created in the futon, which brings a little surface softness together with the layers of organic cotton and wool. The futons are handmade in Pori by the same family business where the ecological blankets and pillows we have chosen also come from.

Duvets and pillows

We want to pamper our guests with natural Finnish products. Duvets and pillows of Finnsheep wool are an ecological choice, as they biodegrade in soil. Wool is inherently fireproof so it does not require the addition of fire protection chemicals and is also otherwise a chemical-free product. The bedding does not make you sweat even in hot weather as it efficiently evaporates the moisture it absorbs and stays comfortably warm in the cold and damp. Our impressive bedding is handmade in Finland by the company called Porin Villa ja Peite, using surplus raw materials produced nearby.

Duvet covers and pillowcases

We want to pamper our guests with soft linen sheets. Jesus linen sheets are made to last, experience and see a lot, even for generations. The material of linen is beautiful, durable and environmentally friendly natural fiber. Linen is heavy, smooth and stiffer. Breathable linen retains its coolness when hot and warms even in cooler places.
The comfort and softness of the fabric only increase with washing. Finlayson wanted to make the most durable sheets in the world, for which they took the model of the Turin shroud that has survived to this day.


We want to pamper our guests with the best towels. The weaving at Lapuan Kankurit, the manufacturer of our towels, is of Nordic design, inspired by Finland's pure and rugged nature. The fourth generation family business weaves responsibly, while respecting the environment. Only natural raw materials such as linen and wool are used. High-quality textiles last for decades when properly cared for.